Effective Date: 09/06/2025

At 1800QBooks, we are committed to providing exceptional service. If you need to cancel your subscription or are not fully satisfied, please review the policy below:

 

1. Cancellation

• You may cancel your subscription at any time by contacting us at support@1800qbooks.com.

• Cancellations made prior to the next billing cycle will not incur further charges.

• Please note: We do not issue refunds for partial months if the subscription is canceled mid-cycle.

 

2. Refunds

• A 7-day money-back guarantee is available for new users only.

• Refunds are not applicable for completed services (e.g., finalized bookkeeping reports, processed payroll).

• If services have been partially rendered, a prorated refund may be offered at our discretion and evaluated on a case-by-case basis.

 

3. Exceptions

Refunds will not be issued for the following:

• Missed deadlines due to delayed responses or incomplete information from the client

• Services that have already been completed and delivered

• Third-party processing fees (e.g., credit card or payment gateway charges)

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For any questions or concerns, please contact us at support@1800qbooks.com — we’re here to help.